We are so thankful to Anthony and Alejandro at The Mold Consultants LLC. They went above and beyond to help us. They squeezed us into their very busy schedule at the last minute during a holiday weekend. We called them because for the past year my husband, our baby, and I have been so sick with many different symptoms such as: sneezing, severe nasal congestion, coughing, sore throat, fevers, fatigue and weakness, shortness of breath, difficulty breathing, wheezing, hacking, chest pain and lung pain, stomach pains, brain fog, memory loss, headaches, loss of appetite, diarrhea, frequent urination, itchy and dry skin, and burning and itchy eyes. And none of the many doctors were able to figure out why we kept falling sick and medicines weren’t helping.
Finally, in May a doctor suggested we get our townhouse that we rent from a landlord, tested for black mold. So when I called The Mold Consutlants I was so sick that I could barely talk without coughing. Our landlord has been notorious for taking a long time to fix things and then always having the work completed by a handyman. Last year, May 2018, our AC had a leak and then stopped working and cooling efficiently. During the months of May, June, and July we were without AC during the day and night every 2-3 days with a baby! Our landlord kept sending her friend, a handyman who is not licensed and not certified, to add Freon to it, but eventually it would run out and stop cooling. I pleaded with her to send a professional company but she refused. In July, after begging, she finally agreed to change the AC handler which had never been replaced since the townhomes were built. But her friend, the handyman who is not licensed and not certified, did the job. He was here for over 8 hours with his friend trying to install it and couldn’t even get the new unit to work.
He had to come back the next day with a different friend before it started working. So when Al and Lisa arrived and inspected they explained that all the black mold is growing in the AC handler because it was installed incorrectly. And that the black mold has spread to all of the ventilation system, vents and return vents, throughout the entire house. They showed me where to look and explained that there are gaps and holes where there shouldn’t be, and all of this mold has been growing because of the unprofessional job that was done, and also because of not having AC consistently for all those months last year.
I had a water loss on January 1, 2020 (holiday) and The Mold Consultants sent Anthony to work on our property not even 30 minutes after the phone call was made. They have been extremely professional, punctual and attentive. From the moment they picked up the phone to their arrival which was 30 minutes after the call was made, The Mold Consultants LLC was on top of their game and took care of our mold claim right away. Now a days is very hard to find a mold testing company that answers all calls, texts and emails 24-7. Any questions I've had regarding any work needing to be done was answered in a timely manner either by text or phone if not within minutes within the hour. We have been using their services for nearly 5 years and would not hesitate to use them again or recommend them to anyone that needs a mold test. They are a A+ Company!!!